Shipping Policy

Shipping Policy

Our goal here at Callan Custom Designs is to offer you the best shipping experience possible! Every day we deliver to hundreds of customers across the United States from our Florida based workshop while striving to provide the very highest levels of responsiveness to you at all times. We take a lot of pride in the superior quality of the custom artwork we produce and that same attention to detail applies to our shipping department as well.

The time frame for order delivery is divided into two parts: Production Time & Shipping Time.

Production Time:

Every item on our store gets hand produced at our Florida based design workshop as orders are placed. Once we receive your order the dedicated teams at Callan Custom Designs usher your designs through a multi-step production process.

Step 1: Our Designers ensure your personalized text is adjusted perfectly for a superior quality finished product.

Step 2: Our skilled Craftsman cut your design from high grade Made in America steel. Your cut design then gets polished to a smooth finish. To back up our 5 year craftsmanship guarantee, your designs get a subbase of Zinc Phosphate and then get a baked on powder coating to ensure they are both weather and rust resistant for years of indoor/outdoor use.

Step 3: Our Shipping team then carefully wraps and boxes your finished designs for safe transit to your desired location.

Our typical production time per order is 5-15 business days.

Shipping Time:

This refers to the time it takes for your order to be shipped from our Florida based design workshop to your delivery address.

Domestic Orders:

  • Method: USPS Priority Mail, UPS & FedEx
  • Delivery Time: 1-5 days
  • Cost: Calculated based on Location, Package Size and Weight

    International Orders:

    • Method: USPS Interntional, or DHL
    • Delivery Time: 4-9 days
    • Cost: Calculated based on Location, Package Size and Weight

    Please Note:
    A tracking number will be emailed to you so that you can follow it progress right through final delivery to your address. If you do not receive your order within two weeks, please reach out to us via our Contact Us Form so that we can help you!